Privacy Policy

1. Introduction

JasminPixel (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book a consultation, or interact with our digital services.

By using our website or purchasing our services, you consent to the practices described in this policy.

Our services are delivered entirely online, and therefore digital data processing is an essential part of our operations.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Billing information

  • Country or location

  • Contact details provided during booking

Professional Information

  • Portfolio links or uploaded images

  • Business information shared during consultations

  • Creative concepts or strategic materials

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website interaction data (via cookies or analytics tools)

We only collect information that is relevant to delivering and improving our services.

3. How We Use Your Information

Your information is used for the following purposes:

  • To schedule and deliver online consultation services

  • To communicate regarding bookings, rescheduling, or support

  • To process payments securely

  • To prepare customized consultation materials

  • To improve website functionality and user experience

  • To comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing (EU Users)

If you are located within the European Union, we process your personal data under the following legal bases:

  • Performance of a contract (to deliver booked services)

  • Legitimate business interest (service improvement, fraud prevention)

  • Legal compliance (accounting and tax regulations)

  • Your consent (where required for marketing communications)

You have the right to withdraw consent at any time where consent is the legal basis.

5. Payment Processing

Payments are processed through secure third-party payment providers. JasminPixel does not store full credit card information on its servers.

Payment providers may collect and process your billing data according to their own privacy policies. We recommend reviewing those policies before completing a transaction.

6. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Your personal information may be stored securely through:

  • Encrypted cloud storage systems

  • Secure scheduling platforms

  • Protected email communication systems

While we strive to protect your information, no online transmission can be guaranteed 100% secure.

7. Session Recordings & Consultation Materials

Some consultations may include optional session recordings or customized digital documents. These materials:

  • Are stored securely

  • Are accessible only to the client

  • Are not shared publicly without explicit consent

Clients are responsible for maintaining the confidentiality of downloaded files once delivered.

8. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website performance

  • Understand visitor behavior

You may disable cookies through your browser settings; however, this may affect website functionality.

9. Data Retention

We retain personal data only as long as necessary to:

  • Deliver services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

When data is no longer required, it is securely deleted or anonymized.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise these rights, please contact us via email.

11. Third-Party Services

Our website may contain links to third-party platforms (e.g., scheduling tools, payment processors, video conferencing platforms). We are not responsible for the privacy practices of external websites.

We encourage reviewing their privacy policies before providing any personal information.

12. Children’s Privacy

JasminPixel services are intended for individuals aged 18 and older. We do not knowingly collect personal data from minors.

If we become aware that data from a minor has been collected, we will take appropriate steps to delete such information.

13. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated revision date.

Continued use of our website and services after updates constitutes acceptance of the revised policy.

14. Contact Information

For questions regarding this Privacy Policy or data protection inquiries:

Brand: JasminPixel
Email: info@jasminpixel.xyz
Response Time: 1–2 business days